Q: Is Peer Cares a home health service that provides registered nurses or other medical professional care?
 
A: Peer Cares is a non medical in home care service. Peer Cares complement those medical in home care as they only cover mostly medical type services.
 
Q: What are your hours of operation?
 
A: Peer Cares office hours are Monday thru Friday and from 8am to 5pm. Peer Cares customer support is open 24 / 7.
 
Q: What is the process to get Peer Cares service?
 
A: Peer Cares initiate the customer interview to assess the clients needs and concerns. We create a care plan after the interview. The care plan is discussed and shared in advance to the assigned care giver before the care giver performs any tasks.
 
Q: What are some of the possible ways Peer Cares in-home care services can help?
 
A: Some of the scenarios Peer Cares can help is providing respite care for caregivers who may need some rest from caregiving. Caregiving is a full time job and its only healthy to take some pause to recharge for the caregivers health but also for a continued quality care to your loved ones.
 
Another scenario is when your loved one has an increased need of care, maybe more hours is needed to support your loved one. You can use Peer Cares as an extension of your care to cover those added hours of support for your loved one. Or you need to travel for an extended period of time and you just want to make sure your loved one can still make it to their appointments, reminded of their medications and eat their suggested meals. Peer Cares in-home care services covers all these scenarios and many more.

Q: How do I know if the company is a legitimate in home care service provider?

A: The state of california has enacted the consumer protection act effective Jan. 1, 2016. The California Department of Social 
     Services (CDSS) requires all California in home care agencies to apply for a Home Care Organization License (HCO). In        home care agencies such as Peer Cares, are now regulated and must comply with the CDSS or face fines and closure for      non compliance. ( http://www.ccld.ca.gov/res/pdf/HCSB/HCSCPA_FactSheet.pd f )